Refund policy

Cancel any time #Link to this section

You can cancel Evergreen whenever you want, from account settings, or from link.com, which Stripe's receipts point to. Canceling stops future billing only: you keep Evergreen access until the period you already paid for ends, then your account returns to the free tier.

Refunds for time already billed #Link to this section

We normally do not refund a billing period once it has been charged, including if you cancel or stop using Evergreen partway through it. There is no prorated refund for unused time in a period you already paid for.

This does not limit any refund or cancellation rights required by law. Stripe, as merchant of record, can also issue a refund under its own policy, including at its discretion within 60 days of a purchase. That is not a guaranteed 60 day refund offer from HiFinder. You can request payment support through Link's refund support.

Billing problems and mistakes #Link to this section

If a charge looks wrong, such as a duplicate charge or a charge after you already canceled, contact us before opening a dispute with your bank or card provider: a dispute can freeze the subscription and usually takes longer to resolve than asking us directly. To reach us, email us at hifinderapp@gmail.com.

Who handles billing #Link to this section

Evergreen is billed and processed by Stripe, acting as merchant of record (Stripe Managed Payments). Stripe handles the charge itself, receipts, VAT and sales tax, and failed-payment retries. This page describes HiFinder's own refund stance; Stripe's own consumer terms govern the payment transaction itself.