Refund policy

Last updated September 2026. This covers Evergreen, HiFinder's optional paid supporter subscription. Everything else on HiFinder is free and has nothing to refund.

Cancel any time

You can cancel Evergreen whenever you want, from account settings. Canceling stops future billing only: you keep Evergreen access until the period you already paid for ends, then your account returns to the free tier.

No refunds for time already billed

We do not refund a billing period once it has been charged, including if you cancel or stop using Evergreen partway through it. There is no prorated refund for unused time in a period you already paid for.

Billing problems and mistakes

If a charge looks wrong, such as a duplicate charge or a charge after you already canceled, contact us before opening a dispute with your bank or card provider: a dispute can freeze the subscription and usually takes longer to resolve than emailing us directly. hifinderapp@gmail.com

Who handles billing

Evergreen is billed and processed by Stripe, acting as merchant of record (Stripe Managed Payments). Stripe handles the charge itself, receipts, VAT and sales tax, and failed-payment retries. This page describes HiFinder's own refund stance; Stripe's own consumer terms govern the payment transaction itself.